First step if you are homeless or about to be made homeless
If you’re already homeless, or likely to become homeless within the next 8 weeks you can apply for help getting somewhere to live from your local council. This is known as making a homeless application. Read more about this here https://www.citizensadvice.org.uk/housing/homelessness/applying-for-homeless-help/applying-for-homeless-help/
What can we advise on?
Our housing team can advise you if your landlord is threatening to repossess your home. Our aim is to prevent you becoming homeless either by negotiating an agreed payment plan with the landlord, suspending possession proceedings at the county court (usually by making an offer the Judge thinks is reasonable) or by supporting you to find alternative accommodation.
If you have left it to the last minute, don’t worry. We offer a helpdesk at the county court on possession days where we can advise you right up to the time of the hearing and attend the court with you if necessary. We also regularly attend eviction hearings.
We offer advice and representation on the following:
- Rent & Mortgage arrears
- Section 21 possession procedure
- Landlord & Tenant issues
- Disrepair
- Homelessness & Allocations (challenging a decision)
- Harassment & Illegal eviction
- Relationship breakdown & Housing
For any other housing issue contact our generalist advice service. Find the details here http://www.snscab.org.uk/where-are-we/ or search for our Citizens advice Staffordshire North and Stoke on Trent: Generalist Advice Service in this directory.
Housing Advice Line
Call 01782 408 690
Leave a message if not answered and one of our housing specialists will call you back.
Email Advice
Email steve.tomkinson@snscab.org.uk
Steve is one of our specialist housing advisers.
Face to face advice
Our face to face drop ins are suspended due to the Coronavirus pandemic.
Online Advice
Read the online housing advice at https://www.citizensadvice.org.uk/housing/
You can speak to an adviser over Web Chat at https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/web-chat-service/
